Tuesday , 16 April 2024

Delta Flight Delays Continue After Computer Outage

ABC News(NEW YORK) — Frustrated travelers are still facing long lines and severe delays as Delta has cancelled hundreds more flights Tuesday. The airline is still recovering from a computer outage Monday.

Though Delta’s systems are “fully opertational” now, more than 500 flights were cancelled and delays continue Tuesday as the airline “works to reset the operation and get crews, aircraft and other operational elements in place to take care of customers.”

About a thousand flights were scrapped Monday, following a power loss that affected operations worldwide. Delta has not given a cause for the outage.

The airline is still offering to waive change fees or to compensate affected customers. In some cases, Delta is providing customers with hotel rooms if cancellations require and overnight stay.

“We are sorry for what many of our customers have experienced over the past 24 hours, including those who remain at airports and continue waiting for their flights,” the company said in a post on its website. The airline added that additional delays and cancellations are expected.

According to the Delta website, here’s what customers should know on Tuesday:

  1. Customers traveling Tuesday should check the status of their flight at delta.com or the Fly Delta App. Customers can rebook their flight via the website.
  2. Delays continue. Customers heading to the airport should expect delays and cancellations. While inquiries are high and wait times are long, our customer service agents are doing everything they can to assist.
  3. Delta’s travel waiver has been extended to customers traveling on Tuesday.
  4. Unaccompanied minors that have not yet begun travel will not be accepted until Wednesday. Those customers will be able to book without fee at a later date.

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